The Noise Canceling effect is weak or not working.
Select the appropriate headphones type or model for troubleshooting steps:
Headband / In-Ear
Truly Wireless
Warranty Information
For information on Sony warranties
Spare Parts Distributor
Contact our Spare Parts Distributor
Contact support
Contact our Support team
Wall Mounting and Installation Partner
Contact our Wall Mounting and Installation Partner
Support by Sony (Mobile App)
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