Article ID : 00348551 / Last Modified : 08/11/2024Print

There's a white or gold line at the bottom of my TV screen. (BRAVIA 8 (XR80))

    Why can I see a white or gold line on my TV screen?

    This symptom occurs due to the visibility of a white or gold line or dot from the screen's internal circuit pattern. The visibility of the line or dot may vary depending on the viewing angle or surrounding lighting, and this is not a malfunction.

    Will this affect my TV's long-term performance?

    The white or gold line will not affect the product's lifetime or performance, nor will it cause malfunctions over time. The line is not visible while watching TV at a normal viewing angle.

    Is there any risk of injury if I touch the white or gold line?

    No, there is no risk. The internal circuits are transparent, so they cannot be touched, making the TV safe to use.