Sony SupportPCG-K64

Article ID : S500011294 / Last Modified : 11/04/2018Print

How to roll back drivers in Windows XP?

Restoring drivers.

    Remark
    If Windows cannot start properly, please perform the following operations in Safe Mode.

    Regading how to restore device driver, please refer to the following steps.

    Note
    User must use administrator's account to perform the following operations.
    1. Right-click My Computer, and then click Properties→Hardware→Device Manager.

    2. Double-click the device that user wants to restore the driver.
      The (Device name) Properties dialogue box will display.

    3. On the Driver tab, click Roll Back Driver.

    4. If the following message appears, please click OK.

      Message:
      Are you sure you would like to roll back to the previous driver?

      Remark
      If user cannot roll back the drive of this deivce, the following message will appear.

      Message:
      No driver files have been backed up for the device.
      If you are having problems with this device you should view the Troubleshooter information. Would you like to launch the Troubleshooter?

    5. Close the displayed interface, and then restart Windows.


    Reference information
    Please refer to the technical support information from Microsoft.

    Article ID 283657
    Last Update 2007/08/06
    Title How To Use the Roll Back Driver Feature in Windows XP
    Link https://support.microsoft.com/kb/283657/en-us


    Article ID 306546
    Last Update 2007/05/07
    Title HOW TO: Use the Driver Roll Back Feature to Restore a Previous Version of a Device Driver in Windows XP
    Link https://support.microsoft.com/kb/306546/en-us