XAV-AX4000

XAV-AX4000 Digital Multimedia Receiver / Included components may vary by country or region of purchase: RM-X400

Important Information

Questions & Answers: 51

After updating the smartphone's software to Android 14, the Android Auto feature cannot be used wirelessly.We have been informed that the Android Auto feature cannot be used wirelessly after updating to Android 14. You can still use the Android Auto feature with a wired connection so we recommend that you use the wired
How to connect a Bluetooth device to your Car Audio SystemBluetooth pairing & connecting your device In this example, we will explain the pairing procedure between a Car Audio unit/system and a smartphone. Bluetooth pairing is only required the first time you want to connect
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
Apple CarPlay or Android Auto connection drops.Depending on where you are driving, the connection may be interrupted due to Wi-Fi signal interference. If it does not reconnect automatically, please refer to the Cannot connect Apple CarPlay or Android Auto to
When using the car audio, Siri or Google Assistant does not launch when I say Hey Siri or OK GoogleThe car audio models listed in the Assigned Product and Categories of This Article do not support launching Siri or Google Assistant by saying Hey Siri or OK Google. Siri or Google Assistant can only be activated
After a call conversation, the sound from Android Auto is heard from the smartphone.Depending on the smartphone, the Android Auto sound may be heard from the smartphone after a call conversation. If this occurs, use the car stereo's Device Connection screen to end the smartphone connection (disconnect)
How to start Android Auto™Prepare the phone and car audio. The minimum requirements to run Android Auto™ on the car display: An Android phone running Android 6.0 or later, with an active data plan. A USB standard compliant cable. For wireless
"Network Timeout Error" is displayed on the XAV-9500ES while performing a firmware update in USB tethering mode.Make sure you're in an area with a good signal and try the update again. If the date and time aren't correct, set the correct date and time in the Date/Time settings.
The car stereo does not respond when using Apple CarPlay.If the car stereo does not respond when using Apple CarPlay, press and hold the HOME button for 10 seconds. The car stereo will reboot and the issue will be resolved.
The Apple CarPlay or Android Auto wireless connection does not resume when the car stereo is turned on.If the Apple CarPlay or the Android Auto wireless connection does not resume even when the car stereo is turned on, try one of the following: Turn the car stereo off and then back on again. If you are using an iPhone

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Spare Parts Distributor
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XAV-AX4000

XAV-AX4000 Digital Multimedia Receiver / Included components may vary by country or region of purchase: RM-X400

Questions & Answers

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Questions & Answers: 51

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