Article ID : S500011179 / Last Modified : 11/04/2018Print

Why can't YouTube video clips be played back in full-screen mode on the VAIO computer?

    YouTube video clips cannot be played back in full-screen mode on the VAIO computer, though it is fine in normal size mode.
    For VAIO computer that comes with ATI graphics:
    A black and gray screen is displayed.

    For VAIO computer that comes with Intel graphics:
    A black full-screen is displayed.


    To resolve this symptom, please update to the latest Adobe Flash Player.
    Adobe Flash Player Installation:
    https://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash&P2_Platform=Win32&P3_Browser_Version=MSIE