Sony SupportBDP-S590

BDP-S490/S590 Firmware Update Version M12.R.0510 (Apple Macintosh)

    Applicable Models
    About this download
    File Info
    System Requirements
    Install

    Applicable Models

    This information is for the following models:
    • BDP-S590
    • BDP-S490

    About this download

    This utility is only for use with the products identified and sold in Asia Pacific. Not all models are sold in all countries. 
    This utility updates BDP-S490/S590 firmware to version M12.R.0510 and provides the following benefits:

    • Disable SSL for Poodle issue

    Recommended Operating System for the computer to create an upgrade disc:

    • Macintosh® OS X v10.10
    • Macintosh® OS X v10.9
    • Macintosh® OS X v10.8
    • Macintosh® OS X v10.7
    • Macintosh® OS X v10.6
    • Macintosh® OS X v10.5

    Check the Current Firmware Version 

    1. Power on the television and make sure it is tuned to the inputs to which the Blu-ray Disc player is connected.
    2. Power on the Blu-ray Disc player.
    3. If the player starts to play a disc, press the STOP button and wait until the xross media bar™ menu is displayed on the television before proceeding.
    4. Use the arrow keys on the remote control to select Setup – System Settings, and then press the ENTER button.
    5. Use thea arrow keys to select Quick Start Mode and make sure that the Quick Start Mode is set to Off.
      If the Quick Start Mode is set to On, change the setting to Off. Otherwise, the firmware update may not succeed.
    6. Use the arrow keys to select System Information, and then press the ENTER button.
    7. The firmware version currently installed on the Blu-ray Disc player will be listed on the television screen..

      If the last four digits of the version number are 0510 or higher, it is not necessary to install this firmware upgrade.

    How To Get the Firmware upgrade 
    There are two ways to perform the BDP-S490/S590 Firmware update:
    Network upgrade: 

    • The Network upgrade operation is straightforward, so it is highly recommended that you use the Network upgrade method.
    • You will need to connect the Blu-ray Disc player to your Internet source using an Ethernet cable.
    • Please see the Network upgrade Instructions section, for more information.

    Create an upgrade Disc:

    Network Upgrade Instructions 
    The Network Update operation is straightforward, so it is highly recommended that you use the Network Update method to update the BDP-S490/S590 firmware.
    Important Notes

    • WARNING!! Please follow the update instructions carefully. Failure to follow the instructions may interrupt the update process and may cause the Blu-ray Disc player to be unresponsive or to require repair.
    • WARNING!! Do not power off the Blu-ray Disc player or disconnect it from the AC power outlet. Loss of power during the installation of the firmware update may cause the Blu-ray Disc player to be unresponsive or to require repair.
    • In order to use this update method it is necessary to have the player correctly connected to an active Internet connection.
    • In order to perform the firmware upgrade, it is necessary to have the system correctly connected to a compatible television.

    Firmware upgrade Instructions 
    Note: The firmware upgrade process usually takes about 15 to 30 minutes, depending on system configuration and network connection.

    1. Power on the television and make sure it is tuned to the inputs to which the BD player is connected.
    2. Connect the LAN(100) terminal on the Blu-ray Disc player to your Internet source using an Ethernet cable.
    3. Power on the Blu-ray Disc player.
    4. If there is a disc in the Blu-ray Disc player, please remove the disc.
    5. At the xrossmediabar (XMB) , use the arrow keys on the remote control to select Setup - Network Update and then press the ENTER button.
    6. Perform version update? message is displayed.
    7. Select OK and then press the ENTER button.
    8. The first portion of the update process starts and the progress screen is displayed on the television
    9. During the update the message */9 is displayed on the television.
      Note: The * changes to 0 through 9, indicating the update progress.
    10. The Blu-ray Disc player will restart itself when it is complete and the second portion of the update will start.
    11. The software update starts and the progress screen is displayed on the television
    12. During the update the message */9 is displayed on the television.
      Note: The * changes to 0 through 9, indicating the update progress.
    13. The firmware update is complete when the Blu-ray Disc player automatically powers off.
      WARNING!! Do not operate or power off the player until the update is complete. Doing so may cause the Blu-ray Disc player to be unresponsive or to require repair.
    14. Power on the Blu-ray Disc player.
    15. Check the current firmware version to confirm that the upgrade has successfully installed.
      Note: If the last four digits of the version number are 0510, the firmware upgrade was successful.
      If you have questions or require assistance, please contact Sony.

    Network Firmware upgrade FAQ

    1. When running network upgrade, the television displays the message, "Connection status cannot be confirmed" and you cannot perform the firmware upgrade. 
      There may be a problem with the network connection. Verify that the network connection and settings are correct.
      1. Check the Ethernet cable to make sure it is securely connected to the LAN(100) terminal on the unit and to the Internet source.
      2. Check the Blu-ray Disc player network settings and confirm that the player has its own IP address.
      Note: If you use a proxy server, enter the IP address of the proxy server you use, instead of the proxy host name, in the Proxy Server input field.
      3. Follow the Network upgrade Instructions again.
    2. The power was shut down during the upgrade process.
      Power on the the Blu-ray Disc player, and then follow the Network upgrade Instructions again.
    3. The firmware update process is still not finished after running for more than 30 minutes. 
      Please contact Sony.
    4. The firmware update continues to fail after multiple tries.
      Follow the steps in the Download the Firmware and Create an Update Disc section to create an update disc.
      1. Insert the update disc at the update failed screen, and then select Retry on the screen.
      2. If the problem still persists, please contact Sony.

    File Info

    File Name

    • UPDATA_M12R0510M.zip

    File Version

    • M12.R.0510

    File Size

    • 98.7MB

    Release Date

    • 2014-12-23

    System Requirements

    • OS X
    • Mac OS

    Install

    Details

    Download the Firmware and Create an upgrade Disc

    If you cannot connect the BDP-S490/S590 to your Internet source, please use the disc update method.

    Important Notes:

    • If you have not done so already, please check the current firmware version to determine if this firmware update is needed for your Blu-ray Disc player.
    • WARNING!! Please follow the update instructions carefully. Failure to follow the instructions may interrupt the update process and may cause the Blu-ray Disc player to be unresponsive or to require repair
    • WARNING!! Do not power off the Blu-ray Disc player or disconnect it from the AC power outlet. Loss of power during the installation of the firmware update may cause the Blu-ray Disc player to be unresponsive or to require repair.
    • Use a brand new CD-R disc to burn the firmware update. The player may not be able to correctly read a dirty disc or a disc with scratches.
      Note: A CD-R disc is strongly recommended. Do not use a CD-RW disc.
    • Recommended operating system for the computer that will download the firmware update:
      Macintosh® OS version 10.10, Macintosh® OS version 10.9, Macintosh® OS version 10.8, version 10.7, version 10.6 and version 10.5.
    • A drive with CD disc burning capability and a new blank CD-R disc are required to create the update disc.
    • After you create the disc, please see the Disc Update Instructions section below, for more information.
    • In order to perform the firmware update, it is necessary to have the player correctly connected to a compatible television.
    • It is highly recommended that you print out these instructions for use as a reference during the installation process.
    Download and Disc Creation Instructions
    1. Download the UPDATA_M12R0510M.zip file to a temporary or download directory (please note this directory for reference).
    2. Double-click the UPDATA_M12R0510M.zip file to extract the firmware files.
    3. The extracted file will be named UPDATA_M12R0510.ISO
      a. Right-click the UPDATA_M12R0510.ISO file and in the menu select Get Info.
      b. On the UPDATA_M12R0510.ISO information screen verify that the size listed is 101 MB (106,659,840 bytes).
      c. Close the Get Info screen.
    4. Create a firmware update disc.
      Note: Click here for instructions on how to burn the update CD.

    Disc upgrade Instructions 
    The instructions below are for how to install the firmware upgrade using a disc.

    Firmware upgrade Instructions
    WARNING!! Do not power off the player or disconnect it from the AC power outlet. Doing so may damage the player to the point of requiring repair.
    WARNING!! Do not press any buttons, except as instructed, until the update is complete. Doing so may damage the player to the point of requiring repair.

    Note: The firmware update process takes a minimum of 15 minutes.

    1. Power on the television and make sure it is tuned to the inputs to which the Blu-ray Disc player is connected.
    2. Power on the Blu-ray Disc player.
    3. Place the update disc in the player, and close the disc tray.
    4. After the disc is loaded, the message, Perform version update? is displayed on the television
    5. Use the remote control to select OK, and then press the ENTER button.
    6. The first portion of the update process starts and the progress screen is displayed on the television.
    7. During the update, the message */9 is displayed on the television.
      Note: The * changes to 0 through 9, indicating the update progress.
    8. The Blu-ray Disc player will restart itself when it is complete and the second portion of the update will start.
    9. The software update starts and the progress screen is displayed on the television.
    10. During the update, the message */9 is displayed on the television.
      Note: The * changes to 0 through 9, indicating the update progress.
    11. The firmware update is complete when the Blu-ray Disc player automatically powers off.
      WARNING!! Do not operate or power off the player until the update is complete. Doing so may result in your player being unresponsive and requiring repair.
    12. Remove the update disc from the player.
    13. Power on the Blu-ray Disc player.
    14. Check the current firmware version to confirm that the update has successfully installed.
      Note: If the last four digits of the version number are 0510, the firmware update was successful.

    If the Update Disc does not eject
    If the update disc does not eject even though the update has finished, please follow the steps below.

    1. Power off the Blu-ray Disc player, and disconnect the AC power cord.
    2. Reconnect the AC power cord while simultaneously holding down the Open/Close button on the player.
      Note: Pressing the Open/Close button on the remote control does not work. It is necessary to press Open/Close button on the Blu-ray Disc player.
    3. Keep pressing the Open/Close button until the disc tray opens.
    4. Remove the disc.

    Disc Firmware upgrade FAQ

    1. The power was shut down during the upgrade process. 
      Power on the Blu-ray Disc player. The update should restart automatically.
    2. The UPDATA_M12R0510M.zip update file I downloaded from the update web site cannot be extracted.
      The download may have failed. Delete the downloaded file and follow the steps in the Download the Firmware and Create an upgrade Disc section to create a new update.
    3. The firmware upgrade process is still not finished after running for more than 30 minutes.
      Please contact Sony.