The viewfinder display does not light up when I look through the viewfinder.

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Depending on the position and angle of the rear monitor, the eye sensor may become disabled in order to prevent the camera from accidentally switching to the viewfinder display.

When the rear monitor is in the positions described below, the camera cannot switch to the viewfinder display via activation of the eye sensor. To use the viewfinder display, change the position of the monitor.

Positions that disable the eye sensor

• Selfie shot
  
• Low-angle shot
  
• High-angle shot