The supplied parts or accessories for the Truly Wireless Headphones are missing.
If the supplied parts or accessories of your truly wireless headphones are missing or lost, please refer to What should I do If I lose the charging case or one side of the headphones?.
Note: The standard warranty does not cover missing parts or accessories.
Warranty Information
For information on Sony warranties
Spare Parts Distributor
Contact our Spare Parts Distributor
Contact support
Contact our Support team
Wall Mounting and Installation Partner
Contact our Wall Mounting and Installation Partner
Support by Sony (Mobile App)
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