I can't operate the device when the cover is open
- Do not put your device on a metal desk or shelf with the cover folded back. When the cover is folded back and touching a metal surface, a detection error may cause the screen to switch to the Ambient display and disable touch operation.
Warranty Information
For information on Sony warranties
Spare Parts Distributor
Contact our Spare Parts Distributor
Contact support
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Wall Mounting and Installation Partner
Contact our Wall Mounting and Installation Partner
Support by Sony (Mobile App)
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